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Contact NBC Customer Service

NBC Phone Numbers and Emails

Toll-Free Number:

  • (855) 622-8433
    NBC News Archives
Call customer service
Send Message

Customer Service:

  • (833) 888-6227
    NBC Sports/Sports Gold
  • (212) 664-3700
    NBC Studios
  • (212) 664-4444

Legal:

  • (800) 447-0663
    CCPA Inquiries
  • (818) 777-1000
    DMCA Inquiries
  • +8 157 020 0606
    Universal Studios Japan

Media:

  • (212) 413-6142
    Press inquiries

NBC Emails:

Complaints/ Feedback
Customer Service
NBC News, NBC News Archives, NBС Sports
Legal
Candidate Privacy Policy, Data Protection Officer for NBCUniversal Global Networks Deutschland GmbH, DMCA Inquiries, Privacy Inquiries
Media
Advertising Inquiries, Press Inquiries
Sales/ Reservations
The Saturday Night Live Ticket Lottery
privacy@usj.co.jp
For customers of Universal Studios Japan
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact NBC?

Most Popular Number:

(855) 622-8433
NBC News Archives
Total calls: 1 047 Issues resolved: 12 Last call: Jan 24, 2025
author avatar
PissedConsumer Reporter

NBC is a commercial broadcasting network in America. People with general issues and concerns from their customer service can use the email address contact.nbcnews@nbcuni.com to write to them. The NBC contact email, nbcnewsarchives@nbcunic.com, is also available to contact customer care for inquiries. Individuals seeking assistance with technical issues or related concerns can connect with the respective department using the NBC email address support@nbcsports.com. For complaints and feedback, ccfeedback@nbcuni.com is the published NBC email contact.

The company has also published several emails for legal concerns. People with questions or issues regarding the candidate privacy policy can use the email candidateprivacy@nbcuni.com to connect with the respective agent. For DMCA inquiries, dmca.agent@nbcuni.com is the email address. Those who want to contact NBC data protection officers for related issues and concerns can write to datenschutz@sky.de during business hours. The email address privacy@nbcuni.com is available for privacy inquiries. Customers from Universal Studios Japan can email privacy@usj.co.jp for similar purposes. Lastly, snltickets@nbcuni.com is the NBC contact email for issues and concerns regarding sales and reservations. Individuals seeking efficient responses can select the email address most relevant to their issue to send a request between office hours or call NBC for a prompt response.

The company has published the toll-free number 1-855-622-8433 to call the news archives for information and inquiries. People who want to contact NBC customer service for concerns regarding the company's sports streaming platform can dial 1-833-888-6227. This helpline is available to call the NBC corporate office during business hours. For queries from NBC Studios, 1-212-664-3700 is the number. Individuals can also use the NBC contact phone number 1-212-664-4444 to call their studios.
If your purpose of contact is to make a CCPA inquiry, dial 1-800-447-0663 to connect with the respective agent for assistance. NBC customer service phone number 1-818-777-1000 is available for DMCA inquiries. Lastly, customers from Universal Studios Japan can contact the company agent by dialling the NBC phone number +8-157-020-0606 between office hours.

People who want to use the NBC app as a means of contact can visit the company's official website and scroll down the home page to find a link to download the app. The application allows customers to watch their favourite shows and stream the latest full-time episodes of prime-time, daytime, and late-night series. You can also watch complete seasons of different shows by selecting them on the company's streaming platforms. To get this application on your smart device, scan the QR code on the company website and download the app.

NBC's address for its headquarters is NBCUniversal Media, LLC, 30 Rockefeller Plaza, New York City, New York 10112, United States. Customers with sensitive issues and concerns can also send a letter to the same address. People in the Netherlands who have problems to share with the company representative can send a letter to Moermanskkade 421, 1013 BC Amsterdam, The Netherlands, to connect with the respective company branch. For customers in Germany, Medienallee 26, 85774 Unterföhring Erreichen, Deutschland is the NBC headquarters address. People who want to contact the company specifically for legal issues and concerns can call or visit the related department at Central St Giles, St Giles High Street, London WC2H 8NU, United Kingdom. Lastly, the address USJ LLC, 2-1-33 Sakurajima, Konohana-ku, Osaka 554-0031, is for the company office in Japan.

NBC Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • NBC Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    50% phone 50% email
  • The best phone number to call NBC is 8556228433. 71% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 10% of customers reported contacting a real person successfully.

  • The average hold time is up to 3 minutes. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 1 minute.

  • Be prepared for the call as NBC may ask you for the following information to identify you as a customer: first and last name, email or phone number.

View full overview ›
PissedConsumer Club

Contact Information

NBC Website:

NBC Help Center:

Corporate Office Address:

NBCUniversal Media, LLC
30 Rockefeller Plaza
New York City, New York 10112
United States

Other Info (opening hours):

Mailing Addresses:

Moermanskkade 421,

1013 BC Amsterdam, The Netherlands


Medienallee 26,

85774 Unterföhring erreichen,

Deutschland


Privacy Legal Department

Central St Giles, St Giles High Street,

London WC2H 8NU, United Kingdom


USJ LLC

2-1-33 Sakurajima, Konohana-ku,

Osaka 554-0031 Japan

More contact details

NBC Customer Service Reviews

1.6 / 5
Poor
Fergus Tti
Shpp NBC
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

Kate who answered the phone was very polite and considerate of my issue.
To date, still no response from Shop Nbc

Read full review
Guelda Elb
Non reponsive

Non responsive . Was unable to connect with a live person in the broadcast dept and even after leaving a message, there has been no Follow-up.

Read full review
Cendy Dxn
Breaking FCC rules and being sneaky

Hot topic of the day is that NBC broke FCC rules for SNL(Saturday Night Live) for having Kamala Harris come on the show at the last minute , just before the election, leaving no time for her opponent Donald Trump to do the same. I am officially boycotting NBC and any of their products but since this is owned by Comcast I am moving forward to not resume a business account with Comcast and will seek another company for phone and home services.

It was 7 or 8 years ago that Comcast , without telling their basic cable customers, decided to discontinue ability to view and purchase videos for personal library set up within comcast service. This means if I purchased a movie or documentary from them to put in my library, I no longer had access. Their own people (customer service, and store employees didn't even know), It is beyond me why a company would want to so call shoot themselves in the foot by discontinuing making money off customers for that service but here is a good example of " We are bigger and have more power, money and lawyers than you do". I believe their motive was to get people to spend more by moving to a higher tier level.

So they made money off the poor people that didn't want to fight for their money they invested in their video library and they made money off of going to a higher tier in order to view or purchase a video library. I boycotted Comcast for over a few years. They obviously have made so much money from "the people". I remember calling about 2 cents on my bill.

Now most people wouldn't blink an eye at a 2 cent charge but I needed to know what it was for. I thought , gee, if I got two cents from 32 millions customers, I'd be living high with 640,000.00. People don't stop to think about that. Bottom line, the customer service agent had no clue what each of the 2 or 3 bills I was charged the two cents was for.

She credited my account and shut me up with 6 months of a premium station...

with competition on their heels , I hope they strive to be a good company that they have the potential to become. In the meantime I am boycotting NBC and looking into a different company for home services.

Read full review
Patricia D Jkc
Can’t get in contact with anyone.
stars-rating stars-rating stars-rating stars-rating stars-rating
1.0

I keep on calling and I get that the operator is unavailable. Poor customer service.

On the Morning Joe show, Joe needs to be quieter. He is rude, yells at the audience, and always thinks he is the most intelligent one. He's not.
On the Mr. Holt interview, it was like I was watching Matt Lauer interview Ms.

Clinton- very bad. Just trying to make Mr. Biden look bad.

There was no real balance. Let's just say it gave me a feeling that he was trying to make the President look like he supports violence.

Read full review

How Good is NBC's Customer Service?

Tisa Hbu
Tisa Hbu
Feels Disappointed | Nov 10, 2024

The Misinformation to the viewers, the public is dangerous. It’s mental and verbal abuse. Viewers need the FACTS. Not the misinformation. Please do better. Especially with the 4yrs coming up!

Read full quote
Sylvia C Kaa
Sylvia C Kaa
Feels Disappointed | Sep 24, 2024

Nonone got back to me. I was furious that Trump was allowed to butt in so much. You said you were muting mic"s.

Read full quote
Timiyah Pfl
Timiyah Pfl
Feels Disappointed | Aug 29, 2024

I couldn't complete what I was reporting to you because of had no photos to attach. I tried twice and lost everything because I couldn't attach a file.... It was very frustrating. I also tried to call and I couldn't find a way to get through.

Read full quote
Suellyn Zko
Suellyn Zko
Feels Disappointed | Aug 08, 2024

It was a complete waste of MY time!!!!! Hey Peacock, do better!!! And perhaps you’d have a positive following. Right now….your customer service SUCKS!!!!!! I’ll be contacting my state’s attorney general!!!! You cannot hold your prospective customers HOSTAGE!!!!!!!!!!!!!!!!

Read full quote
Nanette G Unj
Nanette G Unj
Feels Disappointed | Aug 02, 2024

Every time i called i got a recording saying mo operators were available at this time. Wasted my time for nothing. They’re trying to charge me $71 anyway. I’m so upset.

Read full quote
Nanette G Unj
Nanette G Unj
Feels Disappointed | Jul 29, 2024

I have yet to hear a word from them.

Read full quote

Summary of NBC Customer Service Calls

2.8K TOTAL
CALLS
00:44 AVG CALL
DURATION
4% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call NBC?

Product/ Service Question:

  • “Srvice Complaint”
  • “Complaint”
  • “Warranty replacement.”

Request for Information Question:

  • “Contact artist catelin clark, drawings Kansas city chiefs”
  • “Concern”
  • “Your people speaking over ceremony”

Account Question:

  • “NBC News subscription”
  • “Can't log in on tv”
  • “Need new peacock password”

Payments and Charges Question:

  • “Brooklyn Bridge to Fdr drive should be exempt from congestion pricing but I have been hit with 9 charges. I operator at ny ez pass confided that she has received numerous complaints regarding issue.”
  • “AT&T fraud Alabama court fraud, Virginia court fraud, And Pennsylvania fraud.”
  • “Can’t get my veteran discount for peacock and no one will help me there”

Activation/ Cancellation Question:

  • “Subscriber issue”
  • “Cancel subscription”
  • “Cancel The view those ladies don't know crap”

Staff Question:

  • “Peacock Service Complaint”
  • “Services”
  • “No service”

Website/ Application Question:

  • “App won’t download since I updated it”
  • “Website”
  • “App on my TV Roku is not letting me watch anything”

Shipping and Delivery Question:

  • “The poor platform mat and the poor delivery of reality in regards to the days of our live story storyline point blank Johnny Demra and Alex teriyaki exchange when Alex called Johnny a little *** twice after he had previous sex with his twin sister”
  • “Did not receive my View Your Deals order”
  • “To get the anti Trump and negative talk to stop immediately. Please. I am a Black woman and I can't take it anymore. Please stop it dismantle immediately. Most of the country can't take any more of the hate.”

Return/ Replace Question:

  • “Why in the *** did you stupid people change the Denver and Chief’s football game???”
  • “Republican change my vote and join me to take census in niborhood”
  • “Recently local chan 3 replaces Wheel of Fortune and Jeopardy with commercials for Poconos. Noticed this in the past 2 weeks. Is this allowed by NBC AND CBS?”

Refund Question:

  • “Our company wants to refund a deposit account NBC has with our company”
  • “Get phone # for refund from salifornia state”
  • “Unable to get my refund from Expedia for air b&b booked”

Cards Question:

  • “Card not working”
  • “The machines take my card”
  • “Wild card special”

Employment Question:

  • “Nursing care abuse nurses can not give care but task, med tech job”
  • “Job”
  • “Chis Collingsworth terrible at hi job”

Other Question:

  • “New shows on Peacock are not showing up the following day.”
  • “Show on Peacock not showing up the next day.”
  • “To *** at you bastards for the way you treat our new President”

Compare NBC Customer Service To

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MSNBC
stars-rating-fill
2.1 out of 5
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