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Contact NBC Customer Service

NBC Phone Numbers and Emails

Toll-Free Number:

  • (800) 447-0663
    CCPA Inquiries
Call customer service
Send Message

Customer Service:

  • (833) 888-6227
    NBC Sports/Sports Gold
  • (212) 664-3700
    NBC Studios
  • (212) 664-4444

Legal:

  • (818) 777-1000
    DMCA Inquiries
  • +8 157 020 0606
    Universal Studios Japan

Media:

  • (212) 413-6142
    Press inquiries

NBC Emails:

Complaints/ Feedback
Customer Service
NBC News, NBC News Archives, NBС Sports
Legal
Candidate Privacy Policy, Data Protection Officer for NBCUniversal Global Networks Deutschland GmbH, DMCA Inquiries, Privacy Inquiries
Media
Advertising Inquiries, Press Inquiries
Sales/ Reservations
The Saturday Night Live Ticket Lottery
privacy@usj.co.jp
For customers of Universal Studios Japan
Is this your business?

NBC Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • NBC Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by email.

    Source Distribution
    26% phone 74% email
  • The best email to contact NBC is ccfeedback@nbcuni.com. 53% of customers use this email address to address their issues and concerns.

  • The best phone number to call NBC is 8338886227. 44% of consumers used this number to address their issues and concerns.

  • The average hold time is up to 3 minutes. The longest wait times are on Sunday, while the shortest are on Wednesday. The average call time is 1 minute.

View full overview ›

How to Contact NBC?

Most Popular Number:

(800) 447-0663
CCPA Inquiries
Total calls: 86 Issues resolved: 7 Last call: Feb 10, 2026

NBC is a commercial broadcasting network in America. People with general issues and concerns from their customer service can use the email address contact.nbcnews@nbcuni.com to write to them. The NBC contact email, nbcnewsarchives@nbcuni.com, is also available to contact customer care for inquiries. Individuals seeking assistance with technical issues or related concerns can connect with the respective department using the NBC email address support@nbcsports.com. For complaints and feedback, ccfeedback@nbcuni.com is the published NBC email contact.

The company has also published several emails for legal concerns. People with questions or issues regarding the candidate privacy policy can use the email candidateprivacy@nbcuni.com to connect with the respective agent. For DMCA inquiries, dmca.agent@nbcuni.com is the email address. Those who want to contact NBC data protection officers for related issues and concerns can write to datenschutz@sky.de during business hours. The email address privacy@nbcuni.com is available for privacy inquiries. Customers from Universal Studios Japan can email privacy@usj.co.jp for similar purposes. Lastly, snltickets@nbcuni.com is the NBC contact email for issues and concerns regarding sales and reservations. Individuals seeking efficient responses can select the email address most relevant to their issue to send a request between office hours or call NBC for a prompt response.

The company has published the toll-free number 1-855-622-8433 to call the news archives for information and inquiries. People who want to contact NBC customer service for concerns regarding the company's sports streaming platform can dial 1-833-888-6227. This helpline is available to call the NBC corporate office during business hours. For queries from NBC Studios, 1-212-664-3700 is the number. Individuals can also use the NBC contact phone number 1-212-664-4444 to call their studios.
If your purpose of contact is to make a CCPA inquiry, dial 1-800-447-0663 to connect with the respective agent for assistance. NBC customer service phone number 1-818-777-1000 is available for DMCA inquiries. Lastly, customers from Universal Studios Japan can contact the company agent by dialling the NBC phone number +8-157-020-0606 between office hours.

People who want to use the NBC app as a means of contact can visit the company's official website and scroll down the home page to find a link to download the app. The application allows customers to watch their favourite shows and stream the latest full-time episodes of prime-time, daytime, and late-night series. You can also watch complete seasons of different shows by selecting them on the company's streaming platforms. To get this application on your smart device, scan the QR code on the company website and download the app.

NBC's address for its headquarters is NBCUniversal Media, LLC, 30 Rockefeller Plaza, New York City, New York 10112, United States. Customers with sensitive issues and concerns can also send a letter to the same address. People in the Netherlands who have problems to share with the company representative can send a letter to Moermanskkade 421, 1013 BC Amsterdam, The Netherlands, to connect with the respective company branch. For customers in Germany, Medienallee 26, 85774 Unterföhring Erreichen, Deutschland is the NBC headquarters address. People who want to contact the company specifically for legal issues and concerns can call or visit the related department at Central St Giles, St Giles High Street, London WC2H 8NU, United Kingdom. Lastly, the address USJ LLC, 2-1-33 Sakurajima, Konohana-ku, Osaka 554-0031, is for the company office in Japan.

PissedConsumer Club

Contact Information

NBC Website:

NBC Help Center:

Corporate Office Address:

NBCUniversal Media, LLC
30 Rockefeller Plaza
New York City, New York 10112
United States

Other Info (opening hours):

Mailing Addresses:

Moermanskkade 421,

1013 BC Amsterdam, The Netherlands


Medienallee 26,

85774 Unterföhring erreichen,

Deutschland


Privacy Legal Department

Central St Giles, St Giles High Street,

London WC2H 8NU, United Kingdom


USJ LLC

2-1-33 Sakurajima, Konohana-ku,

Osaka 554-0031 Japan

More contact details

NBC Rating Based on 269 Reviews

Rating details

1.6
more details
Customer service
Product or Service Quality
Diversity of Products or Services
Website

Rating stats

Rating trend

How Good is NBC's Customer Service?

JEREMY T Uyh
JEREMY T Uyh
Feels Disappointed | Jan 19, 2026

Nobody cares

Read full quote
John T Eut
John T Eut
Feels Disappointed | Dec 30, 2025

Can't get NBC on antenna t v we won't even come up when I scan for it.So n b c is blocking it, and I am within the fifty mile limit

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Mike M Fuz
Mike M Fuz
Feels Disappointed | Oct 30, 2025

No response to my complaint from yesterday

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Bruce S Ieo
Bruce S Ieo
Feels Disappointed | Oct 22, 2025

There IS no customer service. They don't want to hear from you.

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Dorathy F Hzd
Dorathy F Hzd
Feels Disappointed | Aug 22, 2025

There is no real possibility of talking to someone. Either through chat or a real person. There is no contact us for anything not any department or NBC! So basically I am saying there is no customer service at NBC!

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Lattie Dys
Lattie Dys
Feels Disappointed | Jun 11, 2025

I was trying to get CORRECTIONS to Seth Meyers, but it's mostly impossible.

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Summary of NBC Customer Service Calls

3.4K TOTAL
CALLS
00:44 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call NBC?

Product/ Service Question:

  • “Psychic medium, world famous, Sterling,who has several Tv shows Savannah Guthrie’s mom should be sought within a 5 mile, circular radius of her home. He suggested a male who worked on her home, several years ago should be considered as perpetrator.”
  • “Complaint on programming”
  • “Complaint”

Request for Information Question:

  • “I would like to know when the health fairs will return to Washington DC at the convention center”
  • “Can I get the super bowl on TV”
  • “Wish to speak to an NBC employee need an email address”

Account Question:

  • “Subscription question”
  • “Norton is trying to talk consumers into letting them access bank accounts while supposedly assisting with Norton problems for PC security programs!”
  • “Can't get logged in to NBC”

Payments and Charges Question:

  • “Talk to someone about fraud”
  • “Try to get fraud money back”
  • “Peacock billing”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Subscribe”
  • “Channel cancel”

Staff Question:

  • “No service in verizon account”
  • “Issue with Peacock - Customer service is non-existent if you need to talk to a person or have online chat with a person - The bot only helps with certain matters-”
  • “Customer service”

Shipping and Delivery Question:

  • “Never received my Steal and Deal box. I spend $306.31 on November 18, 2025.”
  • “Did not get order”
  • “Where is the Illinois football game”

Website/ Application Question:

  • “Cannot get NBC app to work”
  • “Trying to add your app on my tv and went to my phone?? I have Roku , thanks for your time”
  • “My app is not working. It's been down for a week and I have tried 30 different people and different ways to get it fixed and I'm not getting anywhere”

Return/ Replace Question:

  • “Seth Meyers CORRECTIONS contact ??”
  • “I need to change my email address because I want to watch it on my TV, but my account on the TV uses an old email address. Now it wants me to subscribe on the tv”
  • “How long do i have to change the channel because Jenna Bush is on in the morning i mean really why do you have her on at all.”

Cards Question:

  • “I need to be reimburset for a gift card from Amazon because of unauthorized actives and the are giving me the run around. The amount is 500.00 dollars CAN YOU HELP ME PLEASE.”
  • “The machines take my card”
  • “I want to remove my card information off of a website that nbc owns”

Employment Question:

  • “Job Higher Education”
  • “W2”
  • “Need W2”

Refund Question:

  • “Our company wants to refund a deposit account NBC has with our company”
  • “Get phone # for refund from salifornia state”
  • “Unable to get my refund from Expedia for air b&b booked”

Other Question:

  • “To see if it’s legal to penny rounding with grocery stores without customers knowledge”
  • “NFL half time show”
  • “Censorship”

Compare NBC Customer Service To

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MSNBC
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2.2 out of 5
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